Ob Tiramizoo in Deutschland, Liefery in Österreich, Local Express in Holland, Onthedot in England oder Stuart in Frankreich – Zalando tüftelt mit der Fülle an neuen Kurierdiensten weiter an seiner Express-Retourenabholung (“Instant return in Paris, s’il vous plait!”):
“While most e-commerce players are busy figuring out how to deliver faster, Zalando is already thinking about how to reduce the hassle of returns for its customers.
To address our customers’ needs and make their life easier, Zalando is constantly testing innovative services, from Same-Day delivery to personal shopper services.
Almost a year ago, Zalando started to test Instant Return services in selected cities, the latest being Paris. To take up this new challenge, Zalando signed an exclusive partnership with Stuart, a French start-up specialized in last-mile delivery.
And because we believe that one solution does not fit all, in addition to Retour à la demande and the traditional delivery and returns services, Zalando also offers in France the mailbox return, in partnership with La Poste.
Mit einem Startkapital von 22 Mio. Euro ist Stuart eine der spannendsten Neugründungen für die City-Logistik (“Stuart, the delivery startup backed by Le Groupe La Poste, launches last-mile logistics service”).
Frühere Beiträge zum Thema:
- Was Tiramizoo für Media Saturn, ist Liefery für Zalando
- PaketButler: Wenn DHL die Zalando-Retouren vor der Tür abholt
- Wie Zalando mit der Hermes-Allergie der Shopper umgeht
- Exchanges #148: Amazon und die City-Logistik
Kategorien:Zalando
Kommentar verfassen